As of NOV/15/2025: We create each and every piece by order, for this reason, all sales are final.

Orders created BEFORE NOV/16/2025

Fees/Import fees requested by shipping providers are to be paid by the customer. 

For order made prior to NOVEMBER 15TH 2025 HOW TO MAKE A RETURN FOR EXCHANGE:

1. Reach out via email at Bossyframeinfo@gmail.com

2. For orders within the USA you will be provide a return label. For orders outside the USA shipping costs are to be paid by the customer and tracking/receipt of mailing sent to bossyframeinfo@gmail.com. It is always recommend returning your items via a recorded service as we unfortunately can't be held responsible for any items that do not reach us. Bossy Frame is not liable for lost or stolen packages in transit.

3. Once your item is received and noted to be in good condition, you will be issued a Bossy Credit to choose your exchange item. 

Note* If item is received and not in good condition it will be returned to the customer. 

Your item must be sent back within the return for exchange period of 14 days, items created and tailored with an exact waist measurement are not exchangeable.

You can always reach out with any questions at info@bossyframe.com.